Absoblogginlutely!

Bugs Exchange / Outlook Internet Explorer

Fixed – ‘gtLV’ is null or not an object when replying to an email from OWA

By Andy on Friday, July 2, 2010

I was getting the “‘gtLV’ is null or not an object” message when I replied to an email using our Microsoft Online Hosted Exchange email account. Ironically enough, the problem would always occur when I replied to a new email from a Microsoft support engineer. The email would go through but I would get the ” ‘gtLV’ is null or not an object” error message popup on the screen. If I replied to the email again the problem would not occur. A very similar message can be seen in the Microsoft Exchange Server forums where I also posted the provided solution.

After many emails to the very patient support tech at Microsoft (as I would reply and then send an email to let him know if the reply worked or not) we escalated the ticket and I got back the following resolution.

1. type regedit on command prompt or run
2. go to: HKCU\Software\Microsoft\Internet Explorer\Main
3. create TabProcGrowth (string or dword) and set the value to 0

This solution worked for me. From what I can see at the ie8blog this has the side effect of reducing the protectedmode protection and I think the browser tabs use the same process rather than running in seperate processes. This is a slight downside, but I doubt many users will care – they’re more than happy to have OWA working.

Blackberry Gmail

Gmail unavailable for a Blackberry 8830 – fixed

By Andy on Friday, July 2, 2010

A couple of weeks ago I decided to do a wireless upgrade of my Blackberry. It warns you that it will take a couple of hours to do – and also stated that I need to remove some applications as I was running out of memory. This seems to be a common theme with the Blackberry – I don’t know what is so hard about getting Blackberry to store data on SD cards but instead they insist on storing everything on the devices memory – and Windows SmartPhones and Treo’s were no better from my past experience. Anyway – after the upgrade I went to access gmail and initially gmail would just lock up after loading. Thinking a deletion and redownload would fix it, I went ahead and deleted the application. When I went to download it again, the gmail website stated that gmail was not available for the 8830. I knew it was as I’d been using it about 4 hours earlier! I tried several methods of installing and nothing worked. The Sprint website gave me the ability to download my gmail into the main blackberry email application which then meant I had a mixture of gmail and work mail in one inbox. It was also only downloading some of the emails – not what I wanted. I tried searching online and couldn’t find much information and no solutions on this problem.

For some reason I then decided to do another check for wireless update and sure enough, there was another wireless update. Considering the blackberry state couldn’t get much worse I downloaded the new update and voila – gmail was available again. If this happens again, go to Options, Advanced Options, Wireless Update, Check for Updates. I’m now running v4.5.0.186

So far I’ve not seen much difference but yesterday I did see the option to enhance the call quality whilst on a call (but seeing as though I saw this when trying to work out why neither of us on a call could hear each other I don’t think the button really helped!)

The other difference I’ve noticed is that pushing 1 for Voicemail no longer worked and instead the phone asks me to assign a shortcut for the w key. The solution for this is to delete the empty speed dial entry for w and then reboot by pulling the battery out.

GoogleVoice

Google voice transcriptions

By Andy on Saturday, June 26, 2010

Now that Google Voice is now out of beta and anyone (in the US) can sign up, I think they need to work on their transcription services next. I think the reason it’s US only is the transcription can’t understand the UK accents as this is the transcription of my Mum’s call to me this morning.

Hello and I’ll give you a call. I’m today and I don’t know if you’re not possible we can. Hey Erin, it’s about when you can. You’ve been sent. That’s 9 that meeting. I think. Okay, okay. Give me a well hi.

I thought it was amusing, but Mum should know better than to call at 9am on a Saturday – it’s my only chance for a lie in so it’s unlikely I’ll be awake to answer the phone 😉

I have donated the voicemail to google to assist in their transcription efforts.

Real Life

Kroger competition now over

By Andy on Saturday, June 26, 2010

Congratulations to Deanna who won the drawing for $30 of Kroger gift cards thanks to the Kroger Family of Stores and General Mills through MyBlogSpark as part of the Pound for Pound challenge. So far I’ve lost 5.5 pounds so I have a way to go to reach my goal but I’m getting there.

Wordpress

WordPress 3 is now out.

By Andy on Thursday, June 17, 2010

I’ve upgraded and if you are seeing this, then the process was the normal easy, couple of clicks upgrade. So far the interface looks cleaner and I’m liking the fact that finally the updates is at the top of the main dashboard menu rather than being buried in a couple of menus and not in the obvious place. It was weird that plugin upgrades were not under the upgrade option in 2.9.2
Let me know if anything isn’t working – I’ll be upgrading the other sites in the next couple of days – it will be interesting to see what is discussed at Wordcamp/Podcamp Ohio on Saturday.

Dell OMSA

OMSA configuration files – finally posted.

By Andy on Tuesday, June 15, 2010

I’ve finally got around to uploading and saving the Dell Configuration and Dell alert script files that will assist in obtaining alerts when Dell Servers detect a problem. The script files are pretty self explanatory – the conf.bat file configures the alerts on the server, dellalert.bat gets activated and sends and email to your email address or pager/sms email address.

Note that for easy transfer from client site to client site, it’s probably best to set the mailserver parameter to be the mx record of your mail server (assuming you allow smtp out from client machines) – this way it’s one less thing to change when deploying at client sites.

For more information check out the OMSA configuration section of this blog although the main post with instructions is at Dell Open Manage Server Administrator OMSA Alert Setup Updated.

Download the Configure OMSA Batch File zip file here

Real Life

Kroger $30 Giveaway

By Andy on Tuesday, June 15, 2010

In a somewhat different blog posting (but don’t worry this isn’t going to be a regular event) I have a giveaway for one of my readers.

Kroger is one of the sponsors for the Pound for Pound Challenge – a US wide version of the Biggest Loser. You can go to www.pfpchallenge.com/kroger to sign up and pledge the amount of pounds you will lose by the end of June 2010. For every pound pledged, 14 cents will be donated to Feeding America which is enough to deliver one pound of groceries to a local food bank.

Unfortunately I only heard about it two weeks ago and it expires at the end of the month but I’d like to lose a bit of weight – my target goal is to lose 11 pounds – probably not healthy to do this in 4 weeks but that is my final goal no matter how long it takes me – after that it’s another 10 pounds but that is another story 😉

So far (depending on the time of the day) I think I’ve lost about 4 pounds so I have some way to go 😉

Anyway, as part of the event I will have a $30 gift card to give away to one lucky reader – just leave a comment on this blog post and one lucky winner will be drawn at random on the 26th June (contest closes midnight on Friday). I’ll contact you via email to get your address details so please ensure your email is correct (it will not be displayed on your comment). If you do pledge for the pound for pound challenge then please include this information in your comment but it’s not a strict requirement.

The Kroger Family of Stores gift card, information, and giveaway were all provided by the Kroger Family of Stores and General Mills through MyBlogSpark – a service that provides access to review new products, services and survey entries – and occasionally giveaways to your readers – hence this post. Contest not applicable to family members.

Update Congrats to Deanna who won the competition, replied with her details and the gift cards are on their way.

Wordpress

Podcamp or WordCamp Ohio is next Saturday (June 19th)

By Andy on Saturday, June 12, 2010

I registered for PodcampOhio 3 months ago but for some reason it was not in my calendar so it’s a good job they reminded us about it on the blog.
It will be nice to take the dellmini with me next week instead of having to lug the normal laptop around. The only annoying thing is the mouse movement and smaller keyboard so I’ll have to type slower. I’m debating on loading OneNote onto the machine (restricting me to just one OS for the day or just using Onenote WebApp(but that assumes web access is always available)

If you’re going – don’t forget to say hello.

I guess I should have got my act together and submitted a session on “securely logging into your WordPress blog at conferences without needing an SSL certificate”. The most embarrassing thing is that I worked out how to do this last year before the conference and said my instructions were coming soon!

Dell OneNote

OneNote 2010 webapp now live.

By Andy on Tuesday, June 8, 2010

I’m a big fan of OneNote as it makes it really easy to take notes during meetings and presentations. I was pleased to see that the OneNote Web App is now online, allowing you to save OneNote notebooks to the web (on Microsoft’s SkyDrive) which then means you can edit them in a browser – without needing OneNote on the machine.

I uploaded the OneNote notebook that I made whilst upgrading my Dell Mini10v a couple of weeks to triple boot XP, OSX and Windows7 and was pleased with how things have turned out. I’ll be using this functionality to create an upcoming blog post on how to do the triple boot – having the notebook on the web means I can update and work on the blog post from any computer – I’m not tied to my home desktop which hosted the original notebook.

Note that you do need to “share” the notebook by going to the File/ New/ Web or going to File/Share/ Web as appropriate. Keeping the document in your personal folder means it is kept private – as long as nobody else finds the url.

Thanks to The Office Blog for the heads up and see an Introduction to OneNote Web App for more details.

AntiVirus Trend Work

Preventing Trend Micro from scanning server after the umpteenth time of installation.

By Andy on Wednesday, June 2, 2010

When you have a problem with Trend and have to keep reinstalling it on the server, it gets extremely frustrating waiting for the agent to do a prescan and then fail to complete the install due to “unable to install the client/server security agent.Contact Trend Micro support. Error copying FlowControl.dll”

The problem of flowcontrol.dll can be fixed by deleting the trend micro\Client Security Agent folder after you have uninstalled the software. If you get a problem deleting perficrcperfmonmgr.dll then unregister it with regsvr32 /u perficrcperfmonmgr.dll Wait a few seconds and then rename the Client Security Agent folder to .old. Repeat the installation and the software should install with no problems. (Note that you may have to reboot if the Security Agent service fails to stop)

To prevent the server from rescanning for virus’s (which after all it has been doing in the past and will take a long time on a server), edit the autopcc.ini that can be found in the \\server\ofcscan\autopcc.cfg folder. Change NoPreScan to 1 instead of 0 and then run the autopcc.exe install program.

For what it’s worth, we are looking at using Trend due to some of the features such as the Remote Manager capabilities and the fact that they do seem to listen to their users and resellers. I had a good training session with one of their Technical managers a week ago which was really great. unfortunately the install that sparked this blog post has caused me no end of problems and Symantec would be a much more efficient install in this case.