Archive mailbox missing in Outlook 2010 – fixed

If you’re lucky enough to already be running Outlook 2010 and Exchange 2010, then you may have spotted your archive mailbox is missing in the newly released Office2010. There was a bug that is strangely fixed by obtaining a new key from Technet and reentering it from appwiz.cpl, office 2010, change, change product key.  I’m not sure why it took so long for the product key to be changed on my machine (about 3 or 4 minutes) but sure enough, after restarting office the mail archive box was back.Thanks to Henrick Walther blog for the heads up.

In my case, there is not a lot in it as we’ve only just switched over to Outlook with Exchange 2010 so there is not a lot of old mail. However I’m already 3/5 of the way through my quota.  With no archiving policies set up yet (and office 2007 on the work laptop) the manual housekeeping is going to be a pain.

View headers or Source in Outlook 2010

As part of my investigation into the gmail hacks, I needed to check the source of the email I had received to see how the email had been sent to me. It could have been spoofed or sent via gmail and the headers would allow me to see which was the case. The email received in my gmail account was easy to see – I just had to click the down arrow next to the reply button and choose Show Original and then view the headers.
View the message source of a mail received in gmail (by absoblogginlutely)
Outlook is a bit complicated. The easiest way is to bring back the view source icon to the ribbon. First you need to right click on in the ribbon and choose Customize the Ribbon. In order to add a new button to the ribbon, a new group needs to be created. It is probably best to expand the Home (Mail) Tab, select the last option which was “Find” in my case and then click the New Group button. Rename the Group and ensure it is selected. Then select “All Commands” under “Choose commands from:”, scroll down and select “Message Options…” and then click Add.
Adding Message Source to the ribbon in Outlook 2010 (by absoblogginlutely)
Click Ok back to outlook and you will now be able to select an email, click on the new button in the menu and view the headers.

Office 2010 almost here…

I’m running the Office2010 beta at home (mainly for Outlook and OneNote2010)  and would highly recommend it when it is finally released. If you are running Exchange2010 then there are even more reasons why you should be running Outlook2010. (Note that a lot of the extra features such as mailtips and access to the archive mailbox are already available with the outlook web access app). If you purchase and activate Office 2007 between now and Sept 30 2010, you will be able to upgrade to 2010 via a free download. You will need a LiveID, the receipt and to register your purchase. More details available at the Office2010 Technology guarantee website.

Exchange2010 training from Microsoft

It’s a busy week at the office this week as I’m at a 3 day event on Exchange2010 training as part of Microsoft’s Ignite sessions. You do need to be a Microsoft Partner to register for the Exchange 2010 training (if there are any further events going on – I’m not sure) but if you are going to be using or supporting Exchange2010 then I highly recommend it. So far it seems to be very similar to the Exchange admin training courses you would normally attend, but at a fraction of the cost. It’s a level 300 course so pretty technical – by about 4pm on the first day my mind was starting to get a bit confused – there was a lot of theory today and you certainly need to have some familiarity with previous versions of exchange.

The neat thing was that we’ve just recently moved to Exchange2010 in-house, so I was able to check some of the features that I didn’t already know about on our live client (outlook or outlook web app) as we progressed through the training.

We’re using Windows2008 machines running Hyper-V with 8gb of memory which means some creative juggling of memory and sometimes the machines are slow, but it really is the only way to do the training. Some points we have 4 machines running – this would have been almost impossible before virtualization was around to reduce the hardware requirements for enterprise lab environments. This course is also the first one I’ve been to that has some users in the local office and some using gotomeeting to attend the training over the internet. So far I think the arrangement has worked well for the internet users although I feel sorry for the person in Washington who has to start work at 6am due to the time zones. I was surprised that they were not using LiveMeeting to host the training (as this is a Microsoft event) but apparently the screenupdates were not been fast enough for the remote users.

I’ll be posting a few links on my twitter account – helsbyhome, and my absoblogginlutely delicious account  as the course progresses. Mostly these are links for extra tools, utilities or downloads to assist in the management and implementation of Exchange2010.

Multiple calendar management in Outlook2010 – copying appointments

I’m using the Outlook2010 beta at home and loving it. The interface is nice and clean and there are several nice features that are new to the program. One of the things that I discovered this morning was that copying an appointment from one calendar to another automatically selects the same date and time on the destination calendar as the original calendar. This obviously makes sense as if you were going to copy an appointment from a colleagues calendar, or a shared internet calendar to your own calendar, it is likely that you want the same times. All you have to do is drag the appointment over to anywhere on the new calendar and  the appointment is automatically copied across. In outlook2007 the copy functionality is still there, but you have to get the right date and time as you copy the appointment – more flexibility but more time and care is needed when placing the appointment.

See the screenshot below for some details. (You’ll probably need to click on it to see the full details.Showing how to copy an item from one calendar to another in Outlook 2010