Fixed – ‘gtLV’ is null or not an object when replying to an email from OWA

I was getting the “‘gtLV’ is null or not an object” message when I replied to an email using our Microsoft Online Hosted Exchange email account. Ironically enough, the problem would always occur when I replied to a new email from a Microsoft support engineer. The email would go through but I would get the ” ‘gtLV’ is null or not an object” error message popup on the screen. If I replied to the email again the problem would not occur. A very similar message can be seen in the Microsoft Exchange Server forums where I also posted the provided solution.

After many emails to the very patient support tech at Microsoft (as I would reply and then send an email to let him know if the reply worked or not) we escalated the ticket and I got back the following resolution.

1. type regedit on command prompt or run
2. go to: HKCU\Software\Microsoft\Internet Explorer\Main
3. create TabProcGrowth (string or dword) and set the value to 0

This solution worked for me.  From what I can see at the ie8blog this has the side effect of reducing the protectedmode protection and I think the browser tabs use the same process rather than running in seperate processes.  This is a slight downside, but I doubt many users will care – they’re more than happy to have OWA working.

Imagemaps (navigation) broken in IE8 – fix

We rolled out IE8 to a customer earlier this week and promptly found their company website didn’t work in ie8 (despite some users having had IE8 for several months). An imagemap that they use for navigation did not show up in IE8 on internal computers. The weirdest thing is that all the computers at their office had the problem yet none of our computers or some other computers we tried could reproduce the problem.

After trying many technical solutions I passed it to our web developer who very quickly came up with a bug in ie8 and content produced by Publisher

“Publisher HTML output uses some very large numbers for object coordinates. This behavior has worked in the past. However, Internet Explorer 8 does not support such large coordinates. This is because some precision was moved from the most significant end to the least significant end of the coordinate variables to allow for sub-pixel layouts. Therefore, when large coordinate values in Publisher HTML output are run through Microsoft Dynamic HTML, the values are truncated. This behavior causes significant problems when Publisher HTML is rendered in Internet Explorer 8.”

Sure enough – saving the files within Publisher 2007 sp2 fixed the issue.

ie7 complains about name.dll on sharepoint sites

The homepage at a customer which is checking ie7 compatability was complaining that the website wanted to run name.dll from Microsoft Corporation. Unfortunately the error message doesn’t really tell you WHY it needs to run the dll or what functionality you will lose if you don’t trust it. BSimser posts that it is the sharepoint presence “magic”. Looks like the homepage needs to be added to the trusted sites (although it should be already!). A good candidate for ensuring it is set in group policy I think! Update see Stewed Prunes on how to do this.
Update 2 – Be very careful if you do this. Adding the intranet to the trusted zone could cause the issue “The Local Security Authority cannot be contacted” when you try to connect to a sharepoint server and have added the server to your trusted sites. See this post and scroll down to March 13 2006

ie7 seems to work ok here.

I checked this website with the released version of ie7 and was pleased to see that it seems to work ok – the release candidates were having problems with the drop down menus for the categories and date based archives, but the final version works great.

Missing pics with ie – update

I’ve been puzzling over the missing pictures in internet explorer after the post two before this one had the picture missing. In internet explorer on the main page at absoblogginlutely.net you will get just an empty space where the google map picture is, but if you click on the space you will get taken to the larger image so it really is there.
If you click through to the monthly archive or individual entry the image shows up fine.
I know the problem is partly to do with the align=”left” attribute on the image – if I remove this, then the image appears again properly. I know that this should really be styled with css, so I put the float=”left” on the image and the image disappears again. If you add the “position=relative” to the css then the image appears again and the text wraps around correctly but if the page is wide the graphic overflows out of the background image and spoils the effect.

There are several posts on the internet that I’ve found describing my problem but I couldn’t find a solution.1 2 3

The following posts were made from a sample posting to demonstrate the problem (I chose a garish yellow background to make it easier to see where everything is). As all these screenshots are hosted on zooomr and I’ve used the blog picture functionality, which includes styling on each picture posting, these images look ok in this posting but the styling is a pain to type in for each picture and not exactly easy to remember either.
The original posting with an empty picture.

Set float=left or align=left and the image disappears

The same posting viewed in firefox – looks great

Looks great in Firefox (narrow screen)

and in firefox again, extra wide – the image stays within the background box.

Looks great in Firefox with a wide screen the post just expands

Remove the float left and the picture appears in internet explorer

The hammock picture is in the wrong place.

But if I set float=left within css the image disappears again.
Add position=”relative” and the image reappears again and looks great

Set position=

Until I change the width of the browser and then the image bleeds outside of the box.

Image bleeds over the containing box.

Fixing tabs in ie6

After installing the live toolbar from Microsoft I was really hoping to have the tabbed browser functionality (the only thing I really needed) but unfortunately it didn’t work. I logged a trouble ticket and received instructions to remove the old version and reinstall it. The instructions are in the extended entry, but I only had to remove a couple of toolbars with the windows installer cleanup utility and the msn entries in the registry. After a reinstall, the tabbed browsing option arrived. It’s not as nice as tabbed browsing in ie7 or firefox but neither of those two browsers work well with the Lotus Notes webpages we have to use for work.

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