Gigafast refusing rebates….

I received this email from this afternoon – “We regret to inform you that the above rebate claim has not been funded by the sponsoring manufacturer, Gigafast Inc., and therefore cannot be paid. Gigafast Inc. contracted with Inc. to have Inc. process Gigafast Inc. sponsored rebates but, in violation of the terms of this contract, Gigafast Inc. has not funded disbursements for several months and has not responded to our many funding requests or other attempts to reach them. As a result rebate disbursements to customers who purchased Gigafast Inc. products have not been made. At this point your rebate claim is being cancelled but your rebate details will be kept on file in the event that you are able to contact Gigafast, Inc. and get them to fund your claim.”
I’m not a lawyer but I imagine my contract is either with the shop or the rebate company, not Gigafast….As I paid on my credit card, it would be interesting to see what they have to say about it.
Update I’ve filed a complaint with the Better Business Bureau, Emailed Microcenter (if this was in the UK I’d have also requested money back from the credit card company as the contact was broken. There is also a forum at Fatwallet where people are also adding their comments and reactions – looks like Microcenter, onrebate and Gigafast are going to be pretty busy.
Update 2 [email protected] is rejecting emails – very fishy.
Update 3 Microcenter are honouring my rebat – see the fatwallet discussion for up to date news.

Lost dvd has got “lost”

A while back I decided to get the series 1 of Lost from Amazon from an amazon marketplace seller who had had good feedback. Unfortunately that was March 19th and I’ve still not received anything. However looking at the sellers feedback it looks like I’m not the only person with problems from this user (There was only one complaint when I placed the order). I complained to amazon as the positive feedback looked suspicious as people were saying they had received goods within 2 days but I hadn’t even received an acknowledgement – amazon replied to tell me I had to wait until 28 days before I could claim my money back -the last day for the goods to arrive is tomorrow and then Thursday I’ll be claiming. In the meantime, I’d recommend you stay away from [email protected]
Update I thought I’d delete my feedback and add something else to it – but it turns out that if you delete feedback on amazon then you can’t add another feedback comment – my comment was “12 days from order, no goods, acknowledgement or contact from seller despite 2 emails requesting information” now it’s “Still no feedback from this user – I’ll be claiming against Amazon after tomorrow”

mmmm – 1gb!

I decided that I needed some more memory for the pc at home as the performance is really sluggish and slow – switching between newzcrawler, thunderbird and firefox takes about 5-10 seconds. The pc has 512mb of memory already but it obviously needs more so I’ve purchased 2 sticks of 512mb memory for $80 (including postage). Considering this is less than the price of one stick from compusa I’m pretty pleased with the price and hopefully the pc will start to behave like normal – especially as I plan to set up a LAN party in the near future, I need a decent performing pc! I got the memory from NewEgg but I have to wait a couple of days before it gets here.

Garage sale bargains.

Kristen and I went to some garage sales this morning and we got some good bargains. We got a couple of sandwich cooler bags (which I need to keep my sarnies cool in the car whilst I’m driving to customers) for a couple of bucks each, Operation and battleship games for 30cents each – a bargain although I’m much better at Operation than Kristen – even when I use my left hand – she had a flukey series of lucky guesses with battleships and it took me another 16 shots to sink her battleships after she had sunk all of mine.
We also got a HP Deskjet 930c for $5 – our printer in the uk was a 940c model. We were told it had a paper jam in it which the previous owner couldn’t be bothered to fix and when I opened it up there was a sticky label in the innards – part on the back roller and the other half deep inside but as it was a thick plastic label it held together well so I was able to reach in and grab a corner and slowly peel it off. 5 minutes later I had an almost new printer for $5!
The same garage sale had a brand new full size tripod which we got for $5. Previously I’ve made do with a wall and a mini tripod but now I can take this one around for family shots etc.
Whilst driving around we drove through one estate in Dublin, Tartan fields, and the houses there are (gi)(e)normous. Most of them had 4 car garages and some looked like they were almost their own gated community. The sad thing is that most of the houses probably only had 2 people living in them. If you feel like donating some money to the building fund then take a look at this listing site – only another 3.5billion adsense clicks needed to put a deposit down 🙂

I hate online shopping sometimes.

I’ve decided to go for the second (and final) exam of the MCDST certification and purchased the online training and exam voucher from Measureup. Unfortunately their stupid system did not include the voucher code with the receipt for the exam so I can’t actually register for the exam. Naturally their support lines are now closed and I’m *really* hoping that there will still be exam vacancies at the testing centre for Wednesday when I ring MeasureUp to complain as I will not be a happy bunny if I can’t take the exam in August (not that I’m expecting to fail of course).
As an aside on the quality of MeasureUp’s practise exams – they are pretty good but way out of date. Most of the questions that I had today were on service pack2 and it’s new features including Remote Desktop Support, Popup blocking and ICS. None of this was covered in their online support material (which did cover service pack1).
I’ve also had a couple of problems using the exams – the problem I had with only 106 questions appearing instead of 150 was unexplicably caused by either Firefox or an invalid cookie – using IE which I hadn’t used on the site gave me the full 150 question set.

Final rebate arrived

The final rebate (out of 5) arrived this afternoon and was actualy the first item purchased way back on the 23rd April 2005. It has taken 3 months and 2 days to arrive (as I sent the data off on the 24th) on a rebate that should have taken 6-8 weeks according to the small print.
The BestBuy (who got their wrists slapped for misbehaving on rebates) rebate on the same item arrived on the 31st May.
Now you can see why people refuse to use rebates for items. However, it is difficult to get the same or similar products at a comparable price without resorting to the rebate con.

When 1 hour becomes 20

I went to a 1 hour dry cleaners this afternoon at 2pm to get a suit drycleaned. However they were unable to accept it for 1 hour cleaning and the earliest I could get it back would be 10am tomorrow. If I had wanted 1 hour cleaning I needed to have had it dropped off by 1pm. What I can’t understand is the shop closes at 5 at the earliest so that still gave them 3 hours between arriving at the store and them closing for them to clean the suit and they were advertising 1 hour.

HP rebates

We received the check from HP yesterday for the rebate for our computer which was nice and fast – less than 4 weeks from purchasing the computer and sending the rebate stuff off. The funny thing is that I received an email this morning to say that the cheque had been cleared for payment and to wait 2-4 weeks to receive it. It is not often that snail mail is quicker than email!
I’m still awaiting confirmation from all of the other rebates I’ve applied for – none of them have even acknowledged the receipt of the application. This area of shopping needs some serious looking at by government inspectors or something – either that or they should let me have a job where I can take 12 weeks to answer a letter of correspondance!