I’ve also had symantec’s console have its password changed in the past and Kevin’s details the changes. All you do is change HKLM\SOFTWARE\INTEL\LANDesk\VirusProtect6\CurrentVersion\ConsolePassword to 1084A085DC6BD2D755D4D6A7726 and then use the password symantec
(I’ve repeated it here so I have a local archive in case Kev’s page ever disappears.)