Pipex support responds in less than 1 day!

I logged a call with Pipex on Sunday @ 7.30pm and had a response back saying they couldn’t find a problem on Monday @ 3.20pm. Sure enough the problem had gone away by then. Annoyingly they asked for a traceroute which I should have given them in the first place but forgot – doh! The support from Pipex has definately improved from that experience!