Had a weird problem on a home users pc today where they couldn’t access their outlook web access. It just keeps asking for the username and password on this XP (home) machine. If we access the same url with the same username/password combo on it on any other machine then we get in ok. We can also get into other outlook web mailboxes on this affected pc. Unfortunately the mailbox we are trying to get into is the owner of the laptop! Update The problem was solved by changing the password for the user (and yes I was using the correct password as the same username/password combo worked from other machines)
Comments
Bet it was their keyboard mapping and they used one of these £”#’¬~€?/@’\ in their password.
nope – all alpha characters. And it worked fine from other machines….and I was typing it in so I know I didn’t do it incorrectly (lots of times!). It wasn’t locking the account out either, which it would have done if the password was incorrect.