It’s been 2 weeks and I’m already annoyed!

…with my new bank. After a nice start at the bank on Saturday to fill out all the paperwork to open an account I got a letter yesterday from them to say they won’t give me a credit card as I have no credit history. I’m not sure if they spotted the irony in that statement or not, but from my next experience today I doubt it.
Today I get a letter from the branch manager (I presume as they didn’t put an address on the letter) that welcomes me to the branch and that they are “thrilled to get the opportunity to serve you and will do everything in our power to meet your expectations. If there is a financial need that we haven’t filled….”
Now if I wasn’t busy at work I’d love to slap the letter on his desk and ask why my credit card application was refused – instead I’ll have to settle with a phone call or wait until Friday night or Saturday morning.