I can’t believe what I’ve just been told by a banking advisor with Fifth Third – apparently you can’t send money from a Fifth Third account to another more up to date bank in the US via electronic payment. I’d love to know how money is meant to be moved from one account to another. Having asked to speak to a manager I get the same person on the phone telling me to do enter details that just do not exist on the website……And I thought the Royal Bank of Scotland Idiots was bad!
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Sounds like something I’ve dealt with too. Bank One (now Chase) acquired First Chicago over eight years ago, and still I cannot access my Illinois “Bank One” account in an Ohio branch. When I had my car payments through them, I had to do wire transfers, in the branch office, because the systems couldn’t talk to each other.