I am STILL having to deal with Time Warner’s incompetent billing system. The check that we wrote and gave to their employee on the 28th December 2006 was eventually cashed by them on the 1st March. They now reckon this cheque did not go through, they credited my bank account with the payment and want me to investigate. I don’t need to investigate as I have the cheque image in front of me and no balance credit for a months bill. On top of that it has taken two web sessions and two phone calls to stop the auto payment of my account at the end of this month. There is no way I am trusting payment via the bank to these guys if they can bill me an incorrect amount each month.


  1. me

    I’ve actually logged a complaint with the better business bureau to see if that will make any difference (doubt it)

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