Well I’m still waiting for feedback from Linksys on the original router and have not heard anything back since their “have you tried resetting and logging in?” question. However I’ve been given a swap from the customer (it is a good job he works for an electronics company) and this one seems to work fairly well. The firmware is at a higher level than the original box but not the most recent level but I’m not going to risk the upgrade of firmware again as this has already cost quite a bit of time to troubleshoot and fix. Performance doesn’t seem bad and this unit works much better with the linksys card than the other one did – xp recognised it immediately and connected with no problems and most importantly, no having to run up and down the stairs again.