If you are installing the Kronos DST patch and it prompts you for the database owner username and password, use tkcsowner for both username and password. This seems a bit of a security loophole (you can also find the default password for the suprkron username on google too). Entering this into the upgrade routine, you will be able to continue with the upgrade and not have to wait up to 4 hours for a tech to call you back with this information.
Note that these are default passwords and available in google searches quite easily IF you know these are the usernames that you need.
Oh, and by the way you need to reboot after the installation 🙁