My year of hosting with Amenworld was up yesterday. They had been sending me warnings for the past month and I had already moved my web and email to another company, Redirection.net but hadn’t changed the tag on the domain. It took 4 repeated emails, each one more snotty than the previous one, to their support site before someone actually answered my question and said that yes I would be able to modify the tags if required after the years hosting was up. This sounded great…..until the day before the year was up when they tell me that actually all details will be removed and the domain detagged! A VERY snotty and upset email was sent to them explaining that I would therefore move away from them but this process could take more than half a day. An email was sent back saying that they wouldn’t detag for a month. Today I tried to log in and was told that I couldn’t modify anything as the domain had expired…fortunately by this time the tag changes had already taken place. I wouldn’t recommend AmenWorld for hosting as you get conflicting answers from their tech support (and this is not the first time either) and then they wait until you have less than 24 hours to make your changes – probably so that you would normally have no choice but to extend for one more year…..Grrrrrrr
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Hi.
I keep my domains and my host seperate.
123-reg.co.uk for the doamins and then modify the nameservers to the host.
That way if all goes belly-up I can change hosts in 48 hours, on a per doamin basis if need be.
Can you see the blog ok today BTW?
I’m in the process of getting my tag changed manually by Nominet, at the cost of £15 plus VAT seeing as my old host won’t do it for me. At least there’s a fallback.
I do have a 123reg account but I use it for another (inactive) domain. I suppose I should do something about it eventually.
I started my own Hosting company just because I coulden’t take snoty clueless “techies”….
Since I hate plugs, I will not mention its name.
I have toyed with the Idea of like a co-op hosting. “The customers are the owners” type thing. Just dunno what the rules should be 😉
“Can you see the blog ok today BTW?”
Nope…lol….
I’ve been thinking about setting up a co-op-co-lo if you fancy gathering some interest.
Needs about £120 a month to start with. So would need 10-12 people to make it reasonable.
I can only agree with the comment about Amenworld. After I moved to their Linux server, I’ve had 3 full-day outages in about a month, that is roughly 10% downtime. When you contact them, no one will tell you what is going or when your site will become available. All you get is babble. The call centre is in the UK an technical support in Paris. Apparently, they don’t talk together, as they keep telling me the only thing they can do at the call centre is sending e-mails to tech support. They are a disaster. Amen!