I’ve scheduled my 291 exam for 7th December just to give me a deadline. As usual with prometric, scheduling this was horrendous. The website refused to acknowledge the email that it used to send me the exam confirmation last time and I had to call Prometric. After listening to the awful “Did you know you can use our website” automated recording (Yes I do know and I really would do so if the system recognised my user id!) I eventually got to a customer service rep. Prometric still have my email address, phone number and address from the UK. They wanted to clarify my phone number for identity purposes and none of my US ones worked. She read out the first 3 digits and after a couple of seconds I realised they were referring to my old UK employer! This was meant to have been changed when I first took my US exams in 2005 and they still hadn’t updated the system!
Anyway, the exams booked – now I just hope I get the chance to study for it – this week has been really busy and I’ve not felt like studying – a 15 hour work day on Monday did not start the week off well…. Meanwhile my colleague is trying to find out what his MCP ID number is so he can register for the 2nd chance promotion and *then* go through the prometric hurdles. He is doing the same exam so there is nothing like a bit of friendly rivalry to persuade us to study.