Month: February 2010

Exchange2010 training from Microsoft

It’s a busy week at the office this week as I’m at a 3 day event on Exchange2010 training as part of Microsoft’s Ignite sessions. You do need to be a Microsoft Partner to register for the Exchange 2010 training (if there are any further events going on – I’m not sure) but if you are going to be using or supporting Exchange2010 then I highly recommend it. So far it seems to be very similar to the Exchange admin training courses you would normally attend, but at a fraction of the cost. It’s a level 300 course so pretty technical – by about 4pm on the first day my mind was starting to get a bit confused – there was a lot of theory today and you certainly need to have some familiarity with previous versions of exchange.

The neat thing was that we’ve just recently moved to Exchange2010 in-house, so I was able to check some of the features that I didn’t already know about on our live client (outlook or outlook web app) as we progressed through the training.

We’re using Windows2008 machines running Hyper-V with 8gb of memory which means some creative juggling of memory and sometimes the machines are slow, but it really is the only way to do the training. Some points we have 4 machines running – this would have been almost impossible before virtualization was around to reduce the hardware requirements for enterprise lab environments. This course is also the first one I’ve been to that has some users in the local office and some using gotomeeting to attend the training over the internet. So far I think the arrangement has worked well for the internet users although I feel sorry for the person in Washington who has to start work at 6am due to the time zones. I was surprised that they were not using LiveMeeting to host the training (as this is a Microsoft event) but apparently the screenupdates were not been fast enough for the remote users.

I’ll be posting a few links on my twitter account – helsbyhome, and my absoblogginlutely delicious account  as the course progresses. Mostly these are links for extra tools, utilities or downloads to assist in the management and implementation of Exchange2010.

Multiple calendar management in Outlook2010 – copying appointments

I’m using the Outlook2010 beta at home and loving it. The interface is nice and clean and there are several nice features that are new to the program. One of the things that I discovered this morning was that copying an appointment from one calendar to another automatically selects the same date and time on the destination calendar as the original calendar. This obviously makes sense as if you were going to copy an appointment from a colleagues calendar, or a shared internet calendar to your own calendar, it is likely that you want the same times. All you have to do is drag the appointment over to anywhere on the new calendar and  the appointment is automatically copied across. In outlook2007 the copy functionality is still there, but you have to get the right date and time as you copy the appointment – more flexibility but more time and care is needed when placing the appointment.

See the screenshot below for some details. (You’ll probably need to click on it to see the full details.Showing how to copy an item from one calendar to another in Outlook 2010

Windows 7 Screensaver not kicking in – fixed

Had an interesting troubleshooting session this afternoon on a Windows7 pc that was no longer having the screensaver kick in. After checking the screensaver settings were being deployed via group policy, disabling wake on lan and also preventing the network card from waking up the computer/allowing the computer to be shut down, the problem still persisted. Unplugging the wireless mouse (that was a new addition by the user and not the original supplied mouse)  didn’t help either. In the end installing the latest intellipoint software and rebooting the machine fixed the problem. Just installing the software didn’t help.

It was nice that Windows7 had automatically found drivers, but it obviously needed the full software installed to work completely.

Subsequently we found a message popping up on the client pc that said the wireless signal strength was low – so it was probably the mouse trying to check in that was making the computer think activity was occurring on the pc.

Live Communicator 2005 fails to install – fixed

I had a client’s LiveCommunicator 2005 stop working and part of the troubleshooting was to remove the software and reinstall. Unfortunately, when I went to reinstall the software, the installation was interrupted and did not complete. No errors were logged in the event log but by looking at the install log file and searching for “return value 3” (standard practise when debugging msi installs) I found the following “ActivateTimeBomb. Return value 3”.  A google  search only pulled back 3 results, all for Live Communicator which was a good  sign, but I did find a posting on the appdeploy forums that offered a solution.  I had already applied this patch to the server but had not needed to apply it to the client before, but doing so fixed the problem. The patch file can be found from the kb article 974571 or a direct download.

I was suprised to see how little information was available on google and how useless the install process was. The timebomb information was hidden away in the install log and  knowing that “Return Value 3” was the key to a successful troubleshooting session.

Sorry for the weather in Columbus, Ohio – we’ve migrated to Exchange 2010

My company would like to apologise for the weather (ie tons of snow) that Columbus, Ohio is currently experiencing. We believe it is entirely our fault as we have started our migration from Lotus Notes to Exchange 2010 – something I believe would only ever happen if Hell froze over. Therefore we are totally to blame for the weather.  Thankfully there is no way we are going back to Notes, so it looks like this weather is here to stay.