After taking the wireless Access Point into the office and not getting it picked up on the lan at all with the snmp manager or my network scanner I sent an email off to Netgears Technical Support department yesterday requesting a RMA number. As yet I’ve not heard anything back (apart from an auto acknowledgement with a ticket number and a list of frequently asked questions, all of which have nothing to do with my problem). I took the unit back home to triple check on the original lan and it still didn’t work there either – in fact it doesn’t even light up the led on the hub to say there is an active connection (and yes I’ve tried a different network cable).