Tag Archives: control panel

Fixed – Printers missing in Windows 2008 r2 (and Windows 7)

As part of a client migration this week I had to install a whole load of new printers on a new Windows 2008r2 server. In particular, one copier printer had about 7 different printers setup pointing to the same device – this was to allow the user to select which tray they wanted to print to without having to change the printer settings each time.
By the time I got to my fifth printer I noticed that the devices window was only showing two printers. When I selected the details view in explorer it was only showing printer1 and printer4, pressing F5 to refresh the screen would only show printer2 and printer3. This was really disconcerting as I kept getting interrupted in what I was doing so it was hard to work out which printers had already been setup when they did not appear in the user interface. However they did appear in the list of printers when I went to print something from notepad.
Puzzled, I did some searching and eventually came across Network Steve’s post about bringing back printers in Windows 7. Following his instructions and creating a new Key under hklm \Software \Microsoft \Windows \CurrentVersion\ Explorer \ControlPanel \NameSpace called {2227a280-3aea-1069-a2de-08002b30309d} a new icon appeared in control panel called printers and I can now see all of the printers so Thanks Steve!
Incidentally, these printers were set up and shared on a print server and then accessed on a locked down terminal server. I haven’t been able to work out how to get the list of printers to show up for a locked down user within control panel. The printer icon is not a normal .cpl file so I can’t include that in the list of available icons in control panel for users to use. This is not a critical function but helps when testing and troubleshooting printer issues for users in the future.