One of the servers in a remote site failed to send its usual backup email messages over the christmas holiday. When the user rang me up they explained what was on the screen (a BSOD) and I told them to reboot it. Unfortunately on the reboot the hard disk was not detected by the server. At this point I decided to jump in the car and drive to their office. An hour later I got to their site and it sounded like a cuckoo clock (sans cuckoo) was ticking in the office. The tick was the sound of the heads in the hard disk making a racket. Needless to say an order for a new hard disk was swiftly placed. When it arrives I’ll have my first live experience of doing an NT install and full restore using ntbackup. Will be interesting to see how well it goes.