Had an interesting and annoying conversation with Microsoft this afternoon. We discovered (after three days of trying various things) that we are getting the same symptoms described in the knowledge base Q281485 namely (no pun intended) a name collision in Active Directory which causes the replication errors with an Event ID of 1226 and 1265. A hotfix is available from Microsoft for this but only on a telephone call. So a call was made just before 4pm. After being on hold for a while and then being asked an inane question such as “what platform is Active Directory running on” – (I was so tempted to say Windows95) I was then put through to the support team who insisted on keeping his mouthpiece about 6 foot away from his mouth so i could hardly hear him. After much slowness of talking he told me that he had applied for me to get the patch and that I may get it tomorrow as the hotfix team only check for applications at 10am and 4pm. This is from the company that “aims to support you as quickly as possible” and then doesn’t let you log a call until AFTER the deadlines 🙁 So its now been two days working on a problem which is known, MEANT to be fixed in sp3 but obviously isn’t (as google has lots of other people with the same problem) and I now have to wait until tomorrow……arrrrghhhhhh! Still on the bright side, I can play solitaire until it arrives 🙂