If you ever get a problem with Dell Open Manage failing to install because previous components are already installed AND you can’t remove the old components as the setup program will not initialize, take a look in the support\omclean directory and double click omclean. Click ok if it prompts you with the same errors that you got when you tried to uninstall from add/remove programs. You will be prompted to reboot at the end of the process. I’m not sure if clicking the ok button forces a reboot, but you can click the close button and the machine won’t reboot. At that point in time the offending software is no longer listed in add/remove programs. Arrange a reboot when convenient and install the new version of Open Manage, – 5.5 came out earlier this month. (omclean is also bundled in this download)
Comments
Hey thanks a bunch. You saved me a half an hour with Dell Enterprise support!