Nice to see that BT are on the ball. Today I got a letter saying “I wanted you to be one of the first to know that BT Broadband is available now. In fact, you could order it online today, even before the service is advertised on TV”. Seeing as though i’ve had broadband for two weeks I think their marketing people need to a) check their customer database to send stuff out to eligible people and b) make sure that their customer services/marketing peeps are one of the first people to know when technology is available. Yet another reason why BT are incompetent.